Boat was a total loss to PisssedCSS insurance company. Loss $20k.
Appeal to Texas Self Storage Association about Wallisville GoStoreIt
From: PissedCSS Sent: Saturday, June 01, 2013 9:12 AM
Subject: Request for Assistance as a tenant
I am a tenant at:
Go Store It Self Storage
16660 Wallisville Road
Houston, TX 77049
I spoke to Office manager 281.862.9366 about a theft of my property stored at the facility
wanted to speak the owner of the establishment but was blocked by office manager and my treatment was very poor. I was not told about other thefts in the vicinity of my property. I was denied access to the security videos.
Very bad business practices.
Can you help me locate the owners to express my grievances.
I am sorry you were a victim of theft, I am sure that is a very difficult and stressful situation.
However, anything stored at a self-storage facility is not insured by the lessor. The tenant is responsible for providing their own insurance, and is bound by contract to self-insure if they do not have an outside policy. As far as surveillance cameras go; storage facilities will typically share this information with law enforcement (though not required) but, usually will not share these with tenants.
If you still would like to pursue a complaint with the owners, I can forward an e-mail to them about the grievance. You might want to be more specific in your e-mail so that the owners understand all of the details.
Holly Barr, TSSA Administrative and Education Assistant
595 Round Rock West Drive | Ste. # 503 | Round Rock, TX 78681
Web: www.txssa.org (512) 374-9089 | (888) 259-4902 | FAX (512) 374-9253
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